Privacy notice
How we handle your information
This notice explains how STRUCTUREWISE uses personal information when you contact us, request a proposal, or send project drawings and details.
Last updated: 5 May 2026
Who we are
STRUCTUREWISE provides structural engineering calculations, drawings and related proposal services in the UK. You can contact us at info@structurewise.net.
What we collect
When you make an enquiry, we may collect your name, email address, phone number, project location, project brief, uploaded drawings, photos, sketches, and any other information you choose to send us.
How we use it
We use your information to respond to your enquiry, understand your project, prepare a fixed-fee proposal, provide requested services, and keep appropriate business records. We do not use contact form submissions for marketing unless you separately ask us to.
Lawful basis
We usually rely on taking steps before entering into a contract, the performance of a contract, and our legitimate interests in responding to enquiries and running our business.
Who we share it with
We only share information where needed to handle your enquiry, deliver services, operate our website and email, meet legal obligations, or use professional advisers. Our website forms may be processed by our hosting/form provider.
How long we keep it
We keep enquiry and project information only for as long as needed for the purposes above, including handling follow-up queries, providing services and meeting legal, accounting or insurance requirements.
Cookies and analytics
This website does not currently use analytics, advertising cookies, or optional tracking technologies. If that changes, we will update this notice and ask for consent where required.
Your rights
You can ask to access, correct, delete or restrict the use of your personal information. You can also object to certain uses of your data. To make a request, email info@structurewise.net.
Complaints
If you are unhappy with how we handle your information, please contact us first so we can try to help. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.